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PRIVACY POLICY

Last Updated: December 22, 2024

1. Introduction

At Taiyo Synergies ("we," "us," or "our"), we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile applications and services, including DailyNote, DepthType, DailyPic, and any other products in our portfolio.

By using our services, you consent to the data practices described in this policy. If you do not agree with this policy, please do not use our services.

2. Information We Collect

2.1 Personal Information

We may collect personal information that you voluntarily provide to us, including:

  • Name and email address (for account creation)
  • Profile information (username, profile picture)
  • Payment information (processed securely through third-party payment processors)
  • Communication data (support messages, feedback)

2.2 Usage Data

We automatically collect certain information about your device and how you interact with our services:

  • Device information (model, operating system, unique identifiers)
  • App usage data (features used, session duration, crashes)
  • Log data (IP address, access times, pages viewed)
  • Location data (with your permission, for location-based features)

2.3 User Content

Depending on the service, we may store content you create or upload, such as notes, photos, documents, or other user-generated data. This content is stored securely and used solely to provide you with our services.

3. How We Use Your Information

We use the collected information for the following purposes:

  • Service Delivery: To provide, maintain, and improve our applications and services
  • Account Management: To create and manage your account, process subscriptions, and handle authentication
  • Communication: To send you updates, notifications, security alerts, and customer support messages
  • Personalization: To customize your experience and provide relevant content and recommendations
  • Analytics: To understand usage patterns, analyze trends, and improve our products
  • Security: To detect, prevent, and address technical issues, fraud, and security vulnerabilities
  • Legal Compliance: To comply with legal obligations and enforce our Terms of Service

4. Data Sharing & Disclosure

We do not sell your personal information. We may share your information in the following circumstances:

Service Providers

We may share data with trusted third-party service providers who assist us with hosting, analytics, payment processing, customer support, and other business operations. These providers are contractually obligated to protect your data.

Legal Requirements

We may disclose your information if required by law, court order, or government request, or to protect our rights, property, or safety.

Business Transfers

In the event of a merger, acquisition, or sale of assets, your information may be transferred to the acquiring entity.

With Your Consent

We may share your information with third parties when you explicitly consent to such sharing.

5. Data Security

We implement industry-standard security measures to protect your information from unauthorized access, alteration, disclosure, or destruction. These measures include:

  • Encryption of data in transit and at rest
  • Secure authentication mechanisms
  • Regular security audits and vulnerability assessments
  • Access controls and employee training
  • Secure data centers with physical and digital safeguards

However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.

6. Data Retention

We retain your personal information for as long as necessary to provide our services, comply with legal obligations, resolve disputes, and enforce our agreements. When you delete your account, we will delete or anonymize your personal information within a reasonable timeframe, except where retention is required by law.

User content (such as notes, photos, or documents) is deleted when you remove it from our services or close your account, subject to backup and recovery procedures.

7. Your Rights & Choices

Depending on your location, you may have certain rights regarding your personal information:

  • Access: Request a copy of the personal information we hold about you
  • Correction: Request correction of inaccurate or incomplete information
  • Deletion: Request deletion of your personal information
  • Portability: Request a copy of your data in a structured, machine-readable format
  • Opt-Out: Unsubscribe from marketing communications (opt-out link in emails)
  • Objection: Object to certain processing of your data

To exercise these rights, contact us at support@taiyosynergies.com. We will respond to your request within a reasonable timeframe and in accordance with applicable law.

8. Children's Privacy

Our services are not intended for children under the age of 13 (or the applicable age of digital consent in your jurisdiction). We do not knowingly collect personal information from children. If you believe we have inadvertently collected information from a child, please contact us immediately, and we will take steps to delete such information.

9. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. These countries may have data protection laws that differ from those in your jurisdiction. By using our services, you consent to the transfer of your information to these countries. We take appropriate safeguards to ensure your data is protected in accordance with this Privacy Policy.

10. Third-Party Links & Services

Our services may contain links to third-party websites or integrate with third-party services. We are not responsible for the privacy practices of these third parties. We encourage you to review their privacy policies before providing any personal information.

11. Cookies & Tracking Technologies

We use cookies, web beacons, and similar tracking technologies to enhance your experience, analyze usage, and deliver personalized content. You can manage cookie preferences through your browser settings. Note that disabling cookies may affect the functionality of our services.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. We will notify you of material changes by email or through our services. The "Last Updated" date at the top of this policy indicates when it was last revised.

13. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

Taiyo Synergies - Privacy Team

Email: support@taiyosynergies.com

Website: taiyosynergies.com

Your Privacy Matters

We are committed to transparency and protecting your privacy. If you have any concerns about how we handle your data, we encourage you to reach out to our privacy team. We value your trust and will work diligently to address any issues.